Shipping & Returns
Shipping
We begin processing your shipment after payment is confirmed. Standard shipping normally takes an estimated 5–7 days. Delivery may take longer during festive periods because of increased order volumes. We will confirm shipping charges and delivery arrangements with you before you place an order.
Damaged or missing items
If an item arrives broken or is missing, please contact Crafts Duniya promptly. Please record one continuous video showing the unopened parcel, its shipping label, the unboxing and the contents, and share it with us along with your order details.
Returns and exchanges
We ask for the unboxing video to help us review a damage or missing-item claim and arrange the next steps for a return or exchange. If you cannot provide a video, please contact us with the details and any other available evidence. We will explain the return or exchange process, including any applicable shipping arrangements, when we review your claim. Your rights under applicable consumer law are not affected.
Contact us
Crafts Duniya · +91-9861570248 · contact@craftsduniya.com